Terms & Conditions (“T&Cs”)

Terms & Conditions (“T&Cs”)

These Terms & Conditions (“T&Cs”) are designed to clearly define the rights and obligations of CGR (Camperisimo Greece), its representatives, and its customers, to prevent misunderstandings, and to provide a framework for resolving disputes or addressing safety-related issues.

The individual or legal entity in whose name the booking is made (“Primary Customer”) — and, in the case of a legal entity, its duly authorised legal representative — is fully responsible for:

  1. the accuracy of all information provided during the booking,
  2. compliance with these T&Cs, and
  3. the conduct and obligations of all passengers or users of the vehicle (“Guests”).

The Primary Customer accepts full legal and financial liability on behalf of all Guests associated with the booking.

By entering into this Agreement, the Renter acknowledges that CGR (“Lessor”) will process their personal data for the purposes of managing the booking, performing this rental contract, ensuring vehicle security, and complying with legal obligations.

The Renter consents to the storage of their personal data in Lessor’s systems and understands that the Lessor may process such data on the following legal bases:

  1. Contractual necessity – to manage the booking, rental, payments, insurance, and vehicle handover/return.
  2. Legitimate interest – to prevent fraud, verify identity, and protect the Lessor’s assets.
  3. Legal obligation – to cooperate with competent authorities when required.

The Renter is informed that, in cases of suspected fraud, false statements, non-payment, damage, misuse of the vehicle, or breach of this Agreement, the Lessor may lawfully disclose relevant personal data to Police, judicial authorities, insurance companies, or other legally authorised bodies, but only to the extent required by law.

The Renter retains all rights under GDPR, including access, correction, deletion, restriction of processing.

To confirm your booking with CGR, an advance payment of 50% of the total rental must be received within 72 hours of booking. Failure to make the advance payment, or to pay the remaining balance by the agreed date, may result in cancellation of your booking without further notice.

All prices include applicable taxes and service fees. CGR guarantees full price transparency, and there are no hidden charges.

You may modify your reservation free of charge or receive a voucher valid for up to 12 months toward a future booking. To modify or cancel a booking, please contact CGR Customer Service by email. In such case the CGR retains the right to confirm the booking upon availability.

CGR applies the following cancellation fees based on the notice period prior to the rental start date:

  • More than 6 months before check-in: 10% of the total rental price
  • From 6 months to 8 weeks before check-in: 30% of the total rental price
  • From 8 weeks to 4 weeks before check-in: 50% of the total rental price
  • Less than 4 weeks before check-in: 100% of the total rental price (no refund)

Exceptions and Company Rights

  • In exceptional circumstances, such as vehicle delivery delays or unforeseen operational issues, CGR reserves the right to cancel a reservation or provide an alternative vehicle of equivalent or higher standard or a full refund of the rental price.
  • The Company is not liable for refunds or compensation beyond the rental price paid, except as explicitly stated in the rental agreement.

Force Majeure

CGR shall not be held liable for any failure or delay in fulfilling its obligations under this Agreement caused by circumstances beyond its reasonable control, including, but not limited to:

  • Natural disasters (e.g., earthquakes, floods, fires, Mediterranean cyclones)
  • Extreme weather conditions affecting travel
  • Pandemics or epidemics
  • Government actions, restrictions, or regulations
  • Strikes, industrial actions, or civil unrest
  • Accidents or breakdowns affecting vehicles, roads, transport infrastructure or other third parties liabilities

In such events, CGR may, at its discretion:

  1. Reschedule or modify the rental booking;
  2. Provide a suitable alternative vehicle or service where possible; or
  3. Cancel the booking without further liability beyond the refund of amounts already paid for services not rendered.

The Renter acknowledges that CGR is not responsible for any additional costs, losses, or damages arising from force majeure events.

CHECK-IN & CHECK-OUT

Check-In and Check-Out Window

  • Standard check-in and check-out are available Monday to Saturday, strictly between 10:00 AM and 5:00 PM.
  • Requests for pick-up or return before 10:00 AM or after 5:00 PM are permitted only with prior written confirmation from CGR.

Sunday Operations

  • Check-in on Sundays is permitted only after prior communication and written confirmation from CGR.
  • Check-out on Sundays is permitted, subject to the following mandatory condition:
    • The Renter must return the vehicle to CGR’s designated location and leave it secured.
    • The final vehicle inspection will take place on Monday morning, no later than 11:00 AM, with the Renter present.
    • This inspection is a prerequisite for the completion of the rental and the release of the security deposit.
    • If the Renter is unable to be physically present during the inspection, CGR may, at its discretion, conduct the inspection without the Renter present, using photographic or video documentation, which shall be considered valid and binding.

Rental Period & Extra Day Charges

  • The rental period is based on calendar days, from 10:00 AM to 5:00 PM
  • For the avoidance of doubt, the rental period is not calculated on a 24-hour basis but on calendar days, regardless of the actual pick-up or return time within the allowed window.
  • Any extension beyond the agreed return time may result in additional charges or an extra rental day.

Late Returns / Delays

  • If the vehicle is returned later than the agreed time, a late return fee of €25 per hour
  • Returns after 5:00 PM are permitted only with prior written confirmation from CGR.

Additional Restrictions

  • Renters must arrive exactly at the agreed pick-up time stated in the booking.
  • Early returns before 10:00 AM are permitted only with prior written confirmation from CGR.
  • Renters are responsible for planning pick-up and return times carefully to avoid delays, additional charges, or service denial.
  • Renters are requested to communicate with CGR prior to their check out and arrange a specific time.

Return Clean & Secure: Before returning the vehicle, the Renter must ensure:

    • Fuel tank is filled to the level at pick-up.
    • Chemical toilet is emptied and cleaned.
    • Grey water tank is emptied.
    • Kitchen equipment is clean and returned to its place.
    • Kitchen surfaces, tables, and other areas are wiped clean.
    • Severe damage, excessive dirt, stains, odors, or conditions requiring extraordinary cleaning may result in additional charges, which may be deducted from the security deposit.
    • The campervan must be returned in a decent, tidy state to avoid delaying cleaning for the next guests. Failure to meet these standards may result in partial or full loss of the security deposit.

Damages & Malfunctions

  1. Vehicle Condition at Pick-Up
    • Upon receiving the campervan, you must carefully inspect the exterior (bodywork, paint, marks, scratches, dents, windshield, windows, mirrors, lights, etc.).
    • You must also inspect the interior, including appliances, cabinets, furniture, locks, and all installed equipment.
    • Request that the company’s representative records all pre-existing defects in writing on the check-in form before you depart.
    • Any defect that you report at pick-up will not be charged to you later, even if identified again during the return inspection.
    • If anything becomes damaged or malfunctions during your rental period, you must contact the company at once so that repair arrangements can be made before the next rental.
  2. Fleet Maintenance & Efforts
    • CGR takes all reasonable precautions to maintain, renew, and inspect its fleet to prevent malfunctions or deficiencies.
  3. Compensation Policy
    • Minor Damage: CGR does not compensate for minor cosmetic issues such as bumps, scratches, small dents, blackouts, mosquito nets, tents, or window retraction issues.
    • Partial Compensation (5–10% of rental): Provided for serious deficiencies affecting safety, hygiene, or vehicle function (e.g., refrigerator not cooling, heating malfunction, windows not sealing). Compensation requires a customer claim and verification.
    • Full Compensation (100% of rental): Applies when the vehicle becomes immobilized due to a defect, malfunction, or circumstance not attributable to the Renter, including where liability arises from proven negligence or willful misconduct by CGR, covering accommodation, transfer, or related costs. In such cases:
      • A technician will assess the vehicle immediately.
      • If available, a replacement vehicle of the same or other category will be provided at no extra charge.
    • The above examples are indicative and not exhaustive. The classification of a malfunction or damage as minor or serious shall be determined by CGR based on safety, functionality, hygiene impact, and operational feasibility.
  4. Booking & Delivery Issues
    • In the event of vehicle delivery problems or other operational issues, CGR may:
      • Supply an alternative vehicle, or
      • Provide full or partial compensation based on the price difference between the reserved vehicle and the replacement.
      • Provide full or partial compensation, calculated proportionally to the remaining rental period.
      • Example: If the rental is for 5 days and the vehicle is only unavailable on the last day, compensation will apply only for 1 day, not the full rental.

These measures ensure minimal disruption to the Renter’s travel plans.

       5. Limitations of Liability

CGR is not liable for any loss or damage arising from:

  • Manufacturer’s vehicle faults or defects
  • Mechanical or operational damage
  • Any consequential damages

CGR is not responsible for damage or loss of any personal belongings stored, transported, or left in/on the vehicle at any time before, during, or after the rental period.

Accident Procedure

In the event of an accident or incident involving the rented vehicle, the Renter must immediately comply with Greek law (Article 43, Road Traffic Code) and CGR insurance requirements:

1. Stop and Secure

  • Stop the vehicle immediately at the scene, without endangering other road users.
  • Take all necessary precautions to secure the area and prevent further accidents.

2. Contact Authorities

  • Notify the Police (100 or 112 in Greece) immediately if:
    • There are injuries or fatalities,
    • There is serious vehicle or property damage.
  • Remain at the scene until authorities arrive if there are personal injuries.
  • Do not admit fault or liability before the police determine responsibility.

3. Collect Information

  • Exchange with other parties:
    • Full names and addresses,
    • Vehicle registration numbers,
    • Insurance information.
  • Collect witness details and contact information.

4. Document the Scene

  • Take photos of all vehicles, damages, and the accident location.
  • Complete a written accident report at the scene if possible.
  • Do not alter the scene in a way that hinders the police or insurance investigation.

5. Notify CGR Immediately

  • Contact CGR by phone, email, or other agreed method as soon as possible.
  • Provide all information, photos, and documents.
  • Cooperate fully with CGR and the insurance company for claim processing.

6. Vehicle Handling

  • If reasonably required for safety, inspection, repair, or claim handling purposes, the Renter shall return the vehicle to CGR or to an authorized repair center, in accordance with CGR’s instructions.
  • If the vehicle is immobilized, CGR will provide a replacement vehicle of equivalent or higher category, if available, at no extra charge.

7. Insurance and Liability

  • Failure to follow these procedures may invalidate insurance coverage.
  • The Renter is responsible for damages caused by negligence, violation of traffic laws, or failure to comply with this procedure.
  • CGR is not liable for personal belongings damaged or lost during the incident.

Social Media and Defamation

  1. Purpose:
    This clause governs the publication of reviews, comments, or other content by Renters or third parties regarding CGR on social media, review platforms, or other public forums, without limiting freedom of expression.
  2. Protection of Reputation:
    CGR reserves the right to protect its reputation and legitimate business interests against any content that is knowingly false, malicious, defamatory, or slanderous.

     3.Customer Liability:

  • Renters acknowledge that posting knowingly false or fraudulent reviews may expose them to legal action and claims for compensation.
  • Constructive, well-intentioned feedback aimed at improving services is always permitted and encouraged.

    4. Enforcement:
CGR may exercise all legal remedies available under applicable law to address defamatory or libelous content, including claims for damages or other remedies as appropriate.

 

Transfer of Booking

  • Only the individuals named on the booking form are permitted to use the rented vehicle.
  • Bookings are non-transferable; the Renter may not sell, transfer, or assign the rental or any part of the booking to another person.
  • In the event the Renter cannot use the rental, cancellation must follow the CGR cancellation and modification policies. Any attempt to transfer the booking to a third party will not be recognized and may result in denial of service and possible extra charges.

What to Bring

To ensure a smooth and safe rental experience, we recommend that Renters bring the following items:

  1. Mobile Phone
    • Ensure your phone works in Greece and that you provide your contact number to CGR for communication during the rental.
  2. Luggage
    • Use collapsible or compact luggage for easy storage in the vehicle.
  3. Navigation
    • GPS Unit: CGR offers GPS devices for rent as extra equipment (additional charge applies).
    • Alternatively, we recommend downloading Google Maps and Park4Night (camping) apps on your smartphone for navigation and campsite information.
  4. A valid driver license and a credit card with sufficient funds.
    • We require from our customers to:
      1. Be minimum 23 years of age
      2. Have a category B driver’s license for 3 years minimum.
      3. Have a valid driver’s license. Suspended or sanctioned licenses are not accepted for any reason.
    • Please ensure your credit card has enough funds available to pay for any insurance.

Damage and Insurance Policy

1. Renter Responsibility

The Renter is responsible for any damage, loss, or misuse of the vehicle caused intentionally, through negligence, or through breach of these Terms & Conditions, up to the maximum amount of the security deposit (€1,500).

Any costs exceeding this amount may be covered by the vehicle’s insurance policy, provided that all insurance conditions, rental terms, and legal obligations have been fully respected.

The Renter must drive, park, camp, and use the vehicle carefully, lawfully, and responsibly at all times.

2. Security Deposit

The security deposit must be paid using a valid credit card. The card must belong to the person signing the rental agreement or to the duly authorised representative of the legal entity entering into the rental agreement.

The security deposit serves as a guarantee for any damages, fines, missing equipment, misuse of the vehicle, extra cleaning, additional mileage, roadside assistance costs, or any other amounts due under this Agreement.

CGR reserves the right to withhold from the security deposit any amount reasonably deemed necessary to cover such costs.

The deposit may remain frozen or partially withheld until the completion of the damage assessment, repair process, and invoicing procedure, with any remaining balance returned to the Renter after final settlement.

3. Damage Reporting

Any damage, malfunction, loss, theft, or incident affecting the vehicle must be reported to CGR immediately.

If reasonably required due to safety concerns, technical issues, suspected damage, misuse, or breach of these Terms & Conditions, CGR may request the return of the vehicle for inspection or repair. In such case, the Renter shall cooperate and return the vehicle within a reasonable timeframe and as instructed by CGR.

Failure to report damage or incident immediately may result in full liability of the Renter and may affect the validity of the insurance coverage.

4. Vehicle Replacement / Compensation

If the vehicle becomes unavailable or immobilized due to a cause not attributable to the Renter, CGR will, where reasonably possible and subject to availability, provide a replacement vehicle of equivalent or other category, or compensate the Renter for the corresponding lost rental days.

No replacement vehicle, refund, or compensation shall be due where the incident, damage, or immobilization results from misuse, negligence, unauthorized use, or breach of these Terms & Conditions by the Renter.

5. Insurance Terms

Insurance coverage remains valid only if the vehicle is driven by the authorized driver(s) stated in the rental agreement and only if the Renter fully complies with these Terms & Conditions, the rental agreement, and the applicable law.

Any costs, losses, damages, deductibles, excluded items, or liabilities not covered by the insurance policy, or arising from breach of the rental terms, shall be borne entirely by the Renter.

CGR reserves the right to recover from the Renter any uninsured loss or any amount charged back to CGR by the insurer due to breach, negligence, misrepresentation, or non-compliance by the Renter.

6. Road Assistance

CGR provides road assistance for all rented vehicles, subject to the applicable policy terms and conditions.

If road assistance is required due to the Renter’s fault, negligence, misuse, improper parking, incorrect operation of the vehicle, or breach of driving instructions or these Terms & Conditions, CGR reserves the right to charge the relevant cost to the Renter and deduct the corresponding amount from the security deposit.

The applicable service fee may vary depending on the nature of the incident, the location of the vehicle, and the third-party service provider’s charges.

Road assistance costs arising from circumstances beyond the Renter’s control may be covered by CGR or the insurer, as applicable.

7. Insurance Exclusions

The following list is indicative and reflects the main exclusions of the insurance policy. The applicable exclusions are determined by the insurer and may be amended or updated in accordance with the insurance contract in force.

Insurance does not cover damages, losses, costs, or liabilities arising in cases including, but not limited to, the following:

  1. The driver does not hold a valid and appropriate driving license for the category of vehicle being driven.
  2. The vehicle is driven by a person not expressly authorized in the rental agreement.
  3. The driver is under the influence of alcohol, narcotics, drugs, or any other substances affecting driving ability, in accordance with applicable Greek traffic legislation.
  4. The vehicle is used unlawfully or in a manner not permitted by the insurance policy, registration, rental agreement, or applicable law.
  5. The vehicle is driven outside the geographical limits of insurance coverage, including outside the Greek territory, without CGR’s prior written approval where such approval is required.
  6. The vehicle carries more passengers, cargo, or load than legally or technically permitted.
  7. The vehicle is used for hire, reward, courier services, delivery, towing, racing, speed testing, demonstrations, contests, or any other unauthorized commercial or dangerous use.
  8. Fraud, misrepresentation, gross negligence, or intentional misconduct by the Renter, the driver, passengers, or any person acting on their behalf.
  9. Damage to towed vehicles, trailers, caravans, or third-party equipment attached or connected to the vehicle without authorization.
  10. Damage caused by off-road driving, use on non-permitted roads, beaches, sand, flooded roads, or terrain unsuitable for the vehicle.
  11. Damage caused by war, invasion, hostilities, civil war, insurrection, terrorism, riot, revolution, martial law, or acts of authority.
  12. Damage caused by natural disasters or extreme natural phenomena, including but not limited to earthquakes, floods, tidal waves, hurricanes, wildfires, windstorms, volcanic eruptions, or similar events.
  13. Pollution or contamination of soil, water, air, or the environment, including chemical or biological contamination.
  14. Damage caused by missiles, projectiles, nuclear materials, ionizing radiation, radioactive contamination, nuclear fuel, or combustion residues.
  15. Consequential, indirect, or economic damages of any kind, including loss of use, loss of profit, travel disruption, accommodation costs, or business interruption, unless expressly agreed otherwise in writing by CGR.

8. Final Liability Clause

The Renter acknowledges that the existence of insurance does not release them from their duty to use the vehicle lawfully, carefully, and in full compliance with these Terms & Conditions.

Any breach of these Terms & Conditions, any unauthorized use, or any conduct resulting in loss of insurance protection shall render the Renter fully liable for all resulting damages, losses, costs, charges, and legal consequences.

VEHICLE OPERATION, DRIVING & PROPER USE

The Renter is fully responsible for the correct, safe, and lawful operation and use of the campervan throughout the rental period. Failure to comply with the rules below may result in damage charges, loss of deposit, or additional fees.

  1. Safe Driving & Maneuvering
  • Renters must always be aware of the dimensions and height of the vehicle and avoid obstacles, including but not limited to:
    • Overhead structures (bridges, balconies, awnings, kiosks, tree branches, toll booths)
    • Narrow roads, passages, or tight spaces
  • When reversing or maneuvering in confined areas, the Renter must always seek external assistance, even if the vehicle is equipped with a rear-view camera.
  • Off-road driving is strictly prohibited. Campervans may only be driven on paved, legally accessible roads.
  • All windows, doors, and roof openings must be closed and secured while driving, especially in strong wind conditions.
  • Extra caution must be exercised in high-traffic areas or areas of increased risk.

Any damage resulting from failure to observe these rules is the sole responsibility of the Renter.

  1. Awning & Windows
  • The awning must never be left unattended while open.
  • The awning must be fully retracted in case of bad weather, strong winds, or when the vehicle is left unattended.
  • All windows must be closed while driving and during strong winds when stationary.

Damage caused by wind, negligence, or improper use of awnings or windows will be charged to the Renter.

  1. Chemical Toilet Use
  • If a chemical toilet is provided, the Renter must clean the toilet cassette regularly and return it empty and clean at the end of the rental.
  • Only approved chemical toilet fluids may be used.
  • It is strictly prohibited to dispose of toilet paper, wipes, or other objects in the cassette unless expressly marked as suitable.

Failure to comply may result in a cleaning fee.

  1. Fuel, AdBlue & Fluids
  • The Renter must use the correct fuel type and refuel only at reputable gas stations.
  • Fuel and AdBlue levels are recorded in the handover protocol at pick-up.
  • The campervan must be returned with the same fuel and AdBlue levels as recorded at pick-up.
  • If returned with lower levels, CGR reserves the right to charge the Renter for:
    • The missing fuel or AdBlue
    • Labor costs related to refilling
  • During the rental, the Renter must monitor oil, water, and battery levels, especially for long-term rentals.
  1. Gas & Electricity
  • Gas and electricity are provided free of charge for fair and reasonable use only.
  • Excessive or improper use may result in additional charges.
  • If LPG cylinders are emptied due to excessive use, the Renter is responsible for replacement.
  • Heating should not be left on unattended or unnecessarily once a comfortable temperature is reached.
  1. Accessories & Vehicle Features
  • All extra equipment and accessories must be checked at pick-up for completeness and condition.
  • The Renter must request instructions from CGR staff on how all vehicle features and accessories operate.
  • Damage caused by incorrect or negligent use of accessories or features will be charged to the Renter.
  1. Interior Care & Conduct
  • Wearing high-heeled shoes, ski boots, or similar footwear inside the campervan is prohibited, as it may damage floors and interior surfaces.
  • Smoking or vaping is strictly prohibited inside the vehicle.
  • The interior must be used responsibly and kept in good condition.
  1. Maximum Gross Weight
  • Campervans are designed exclusively for touristic use.
  • Using the vehicle as a cargo carrier or exceeding the maximum permitted gross weight (e.g. 3,500 kg) is strictly prohibited.
  • Any violation may result in damage charges and deposit penalties.

    9. Extra Equipment – Liability

  • CGR bears no responsibility for accidents, injuries, or damages resulting from the use of extra rental equipment, whether used inside or outside the vehicle.
  • The Renter acknowledges that campervans require heightened care, attention, and responsible use. Any damage, malfunction, or additional cost resulting from misuse, negligence, or failure to follow the above rules shall be borne entirely by the Renter.

TRAVEL & CAMPING – LEGAL USE, PARKING & PROHIBITED ACTIVITIES

1. Vehicle Purpose & Legal Framework

All vehicles provided by CGR are special-purpose vehicles intended exclusively for private, touristic use, in accordance with Greek law.

Pursuant to Article 4 (69) of the Greek Road Traffic Code, campervans are defined as follows:

  • Motorized Campervan: A passenger vehicle with a permanently installed living area, including at least:
    • Seats and a table (removable or convertible),
    • A sleeping area (possibly created by seat conversion),
    • A kitchen area,
    • Storage space.
  • Towed Campervan: A towable road vehicle providing mobile accommodation and appropriate living equipment when parked.

The above equipment must be permanently fixed within the living space.

The Renter acknowledges that campervans are not commercial transport vehicles and are subject to specific parking, stopping, and use restrictions under Greek law.

2. Stopping, Parking & Camping – Mandatory Compliance with Greek Law

All Renters must strictly comply with Article 38 of the Greek Road Traffic Code, which includes the following:

a) General Rule (Article 38, §1)

Stopping and parking are permitted only if:

  • They do not create danger or obstruction to traffic, and
  • There are no prohibitory road signs or markings.

b) Parking in Residential Areas (Article 38, §6)

In residential areas, parking for more than 24 consecutive hours is prohibited for:

  • Motorized campervans,
  • Towed campervans,
  • Trucks over 3.5 tons,
  • Vehicles longer than 7.50 meters,
  • Buses, construction or agricultural machinery, trailers, and boats.

This rule applies regardless of whether camping activity is visible.

c) Parking Outside Residential Areas (Article 38, §5)

Outside residential areas, campervans may stop or park only:

  • In areas designated for this purpose, or
  • On road shoulders, if no such areas exist, as close as possible to the right edge of the roadway, parallel to its axis, unless prohibited.

Failure to comply may result in fines, towing, or police enforcement, for which the Renter bears full responsibility.

d) Camping Conduct

  • Camping is allowed only in legally permitted areas (organized campsites or locations allowed by law).
  • Camping or parking on private property requires the owner’s permission.
  • The vehicle must always be locked when unattended, and reasonable precautions must be taken to prevent theft or damage.
  • Camping in unsafe or high-risk areas must be avoided.

3. Travel Planning & Operational Obligations

  • Renters must inform CGR in advance of:
    • Planned destinations and routes,
    • Ferry crossings,
    • Any special or non-standard use of the vehicle.
  • All CGR vehicles are equipped with GPS tracking systems for safety, fleet protection, and compliance monitoring.
  • Renters must follow all instructions provided by CGR during check-in regarding safe and lawful travel.

4. Prohibited Uses – Strict Law Enforcement

The following uses are strictly prohibited, constitute a material breach of the rental agreement, and may result in immediate termination, loss of insurance coverage, full civil liability, and reporting to Greek authorities:

  1. Transporting Persons or Goods for Hire
    • Any form of paid passenger transport, ride-sharing, delivery, courier, or commercial use without proper licensing is strictly forbidden.
    • Under Greek transport and traffic legislation, illegal passenger or goods transport may result in severe administrative and criminal penalties, including high fines, vehicle seizure, and criminal prosecution.
  2. Overloading or Overcapacity
    • Carrying more passengers than the vehicle is licensed for.
  3. Illegal or Dangerous Cargo
    • Transporting narcotics, weapons, flammable, toxic, foul-smelling, or otherwise illegal goods.
  4. Unauthorized Towing
    • Towing vehicles, trailers, or equipment without CGR’s written authorization.
  5. Races & Testing
    • Participation in races, speed tests, demonstrations, or contests.
  6. Driving Under the Influence
    • Operating the vehicle under the influence of alcohol, drugs, or substances affecting driving ability.
  7. Any Illegal Use
    • Any use contrary to Greek or European Union law, traffic regulations, public order, or safety rules.

5. Fines, Penalties & Liability

  • The Renter is solely responsible for all fines, penalties, towing costs, and legal consequences arising from violations of traffic, parking, or use regulations.
  • Any fines or penalties received by CGR after the rental period will be charged to the Renter.
  • CGR bears no responsibility for consequences arising from illegal or non-compliant use of the vehicle.

6. Enforcement

In the event of any violation of this Agreement, Greek law, or the provisions set out in this Travel & Camping section, CGR reserves the right to take all necessary measures to protect its property, legal interests, and insurance coverage, including but not limited to:

  • Immediate termination of the rental agreement without compensation.
  • Securing the vehicle and suspending its use.
  • Retaining or collecting the vehicle keys in order to prevent further unlawful or unsafe use.
  • Recovering possession of the vehicle at the Renter’s expense, where reasonably necessary.
  • Withholding the security deposit in accordance with the Terms & Conditions.
  • Reporting the incident to the competent authorities, where required by law or deemed necessary.

The Renter expressly acknowledges that such actions are preventive and protective measures, do not constitute unlawful interference, and are taken solely to ensure compliance with Greek law, public safety, and the contractual obligations of the rental agreement.

Compliance with Greek Road Traffic Code Articles 4 and 38 described in detail above, is mandatory and non-negotiable.

Travelling Outside Greece

Travel outside Greece is permitted only after prior communication and written approval by CGR, and always subject to the applicable territorial limits of insurance coverage, any additional operational conditions set by CGR, and any applicable extra charges or increased security deposit communicated in advance.

Special Use – Kite / High-Wind Islands

The Renter is obliged to inform CGR in advance if they intend to travel to or stay on islands or areas known for strong and persistent winds, commonly referred to as “kite islands” (including but not limited to Paros, Naxos, Lefkada, Rhodes, Karpathos, Kos, Limnos, and similar destinations).

In such cases, CGR reserves the right to:

  1. Approve or decline the use of the vehicle for the specific destination, based on weather conditions, seasonality, and vehicle type.
  2. Apply an additional surcharge:
    • €20-30 per rental day, depending on destination and season,
      to cover increased wear, cleaning, and maintenance caused by sand, salt, and wind exposure. This additional daily surcharge may be adjusted and will be determined by CGR based on vehicle type, season, destination, and rental duration.
  3. Increase the security deposit, if deemed necessary, to account for higher risk of damage (e.g. awnings, windows, seals, external fittings).
  4. Restrict the use of external equipment, including awnings, roof openings, or outdoor accessories, when strong winds are forecast.
  5. Require written acknowledgment from the Renter confirming awareness of increased wind-related risks and proper use obligations.

The Renter must:

  • Take extra precautions against wind, sand, and salt exposure.
  • Never leave awnings open unattended.
  • Avoid parking in exposed coastal or cliffside areas during strong winds.
  • Follow all safety instructions provided at check-in.

Failure to inform CGR in advance may result in loss of coverage for damages, in accordance with the hereinafter Terms & Conditions.

Pets

Pets are permitted onboard exclusively after prior communication and written permission of CGR. However, compulsory biological cleaning of the Camper will be performed upon return, subject to an additional cleaning fee of €60 paid in advance.

In cases of non-compliance with the above term, a fee of four hundred euros (€400.00) shall be charged to the Renter.

Immediate Contact with CGR

Renters must contact the company immediately in the following cases:

  1. If you experience any difficulty or malfunction with the campervan
  2. To report any defect, no matter how minor. Failure to report pre-existing issues may result in the Renter being held responsible for subsequent damage.
  3. If anything becomes broken or damaged during your rental. Prompt notification allows the company to arrange repair or replacement, but you may be charged for repairs or replacement if caused by misuse or negligence.

Note: Immediate communication ensures safety, prevents further damage, allows for timely solutions and saves extra charges.

Violations

CGR reserves the right to terminate the rental contract immediately and without compensation in the event of any of the following:

  1. Dangerous or Illegal Use: Any use of the vehicle that is deemed unsafe, illegal, or in violation of traffic laws.
  2. Threatening or Disrespectful Behavior: Conduct that endangers, intimidates, or is abusive toward CGR staff or third parties
  3. Not following safety and precaution instructions: Failure to comply with reasonable instruction/warnings from CGR staff, or actions that cause operational or safety problems.

In such cases, CGR also reserves the right to inform the relevant authorities, including the police, fire department, or other competent bodies.

Note: Renters acknowledge that termination under these circumstances does not entitle them to any refund of rental fees or other payments made and may result to additional fees or charges.

Miscellaneous

  • CGR reserves the right to modify these Terms & Conditions at any time without prior notice.
  • Governing Law & Jurisdiction:
    • All disputes between CGR and Renters shall be subject to the exclusive jurisdiction of the Courts of Thessaloniki, Greece.
  • GPS Monitoring:
    All campervans are the property of CGR and are equipped with GPS tracking systems. GPS data may be used exclusively for vehicle protection, theft prevention, safety reasons, insurance requirements, and compliance with this Agreement. GPS monitoring does not constitute personal surveillance and is carried out in accordance with applicable Greek and EU data protection legislation (GDPR).