Privacy Policy – CGR (Camperisimo Greece)

Effective Date: 01 / 12 / 2025

CGR (“Camperisimo Greece”, “we”, “our”, or “us”) is committed to protecting the privacy of all visitors and users of our website [www.camperisimo.gr]. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Greek and EU privacy laws.

  1. Data We Collect

We may collect the following types of personal data:

  1. Personal Identification Information
    • Name, surname, date of birth, and ID or passport number (if required for bookings or rentals).
  2. Contact Information
    • Email address, phone number, billing and shipping address.
  3. Account Information
    • Username, password, and other login details (if applicable).
  4. Payment Information
    • Credit/debit card details or other payment information processed via secure payment providers.
  5. Website Usage Data
    • IP address, browser type, operating system, pages visited, time spent, and clicks.
  6. Optional Information
    • Any information you provide voluntarily through forms, feedback, or customer service
  1. How We Use Your Data

Your data may be used for:

  • Processing bookings, rentals, and payments.
  • Communicating with you about your reservations or inquiries.
  • Providing customer support and assistance.
  • Sending promotional offers, newsletters, and updates (if you have consented).
  • Improving website functionality, user experience, and services.
  • Complying with legal obligations, including reporting to authorities when required by law.
  • Fraud prevention and risk management.
  1. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: For marketing communications or newsletters.
  • Contractual Necessity: For reservations, rentals, and billing.
  • Legal Obligation: Compliance with applicable laws and regulations.
  • Legitimate Interests: Fraud prevention, website analytics, or service improvements, provided your rights are respected.
  1. Data Sharing

We may share your personal data with:

  • Service Providers (payment processors, IT and website hosting providers, cloud services).
  • Authorities when legally required (e.g., police, tax authorities).
  • Business Partners only when necessary for fulfilling bookings or services.

We never sell your data to third parties for marketing purposes.

  1. Data Retention
  • Personal data will be retained only for as long as necessary for the purposes outlined in this policy.
  • Booking and payment records may be retained according to tax and legal obligations.
  • Marketing consents are stored until you withdraw consent.
  1. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or request deletion of your personal data.
  • Withdraw your consent at any time (for marketing purposes).
  • Object to or restrict certain processing.
  • Request data portability.
  • Lodge a complaint with the Hellenic Data Protection Authority (HDPA).

Requests can be sent to: booking@camperisimo.gr

  1. Cookies and Tracking
  • Our website uses cookies and analytics tools to enhance user experience.
  • You can manage or disable cookies through your browser settings.
  1. Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

  1. Changes to This Policy

We may update this Privacy Policy periodically. The effective date will be updated on this page. We encourage you to review the policy regularly.

  1. Contact Us

For questions, concerns, or requests regarding your personal data, please contact us (link)